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New government helpline launched for businesses exporting to the EU

CBI welcomes the new DIT initiative and encourages members to use the advisers.

Today, DIT has launched a new Export Support Scheme (ESS). This new helpline and practical government support for UK exports to the EU is a real step forward, and in line with CBI calls to support firms with their exporting journey. This will be particularly beneficial to SMEs who are currently grappling with the new UK/EU trading environment and often don’t have the resource to find the information they need.

The new service will include a helpline but also with the option of submitting enquiries digitally. Questions will be routed to relevant government officials where necessary. This single point of contact will be a real benefit to businesses navigating Whitehall. Businesses can access the Export Support Service by visiting or calling 0300 303 8955.

More broadly, if we are to transform the UK into a trading powerhouse, we need more companies exporting a greater range of products to an increasing number of markets. Our data shows supporting a new generation of SME exporters could boost UK export revenues by an additional £20bn by 2030. And at an individual company level, exporting can have a huge impact on growth, productivity, and risk diversification.

Through the CBI’s Seize the Moment campaign, we are keen to work with members to maximise their international footprint and realise the benefits of trade. Please do get in touch to input your views and/or find out more about how the UK’s trade agenda can benefit your business.

Will McGarrigleHead of Global Trade Policy, CBI